Lifetime Warranty
on all Window Well Supply Covers

Get the peace of mind you need — our covers are strong, and we guarantee they will last!

Lifetime Warranty Policy Details
Our Lifetime Warranty policy applies to standard and custom fabricated polycarbonate covers. The warranty does not apply to damaged caused by improper installation, misuse, alteration, abuse or improper maintenance of cover. The warranty is in effect from the date of receipt by the original purchaser. Warranty is not transferable, without consent of Window Well Supply Corporation. We will replace a defective window well cover at no cost to customer. Under the warranty, replacement of the cover is the sole remedy to the purchaser and proof of purchase is required. Window Well Supply Corporation will not be liable for any incidental or consequential damages, losses or expenses caused by use of our products.
Any products sold by Window Well Supply Corporation but manufactured by a third party, are not covered under this warranty. Please refer to individual product specification pages for their associated warranty.
Return Policy
Our window well covers are manufactured at time of order and are non returnable or refundable. We do not accepts returns unless the cover arrives with significant defects or damage. Proof of damage will be required. The sole remedy for receiving a defective cover will be an exchange, or if shipping cost is too cost prohibitive, to send a new cover without expectation for return of defective cover. If a cover is deemed to not fit, per Window Well Supply Corporation guidelines, we will exchange for a cover of equal or lesser value. The purchaser will be responsible for the cost of shipping on any exchanging of product.